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Gym management software for the day-to-day business

See whether Rovari suits the way your gym runs. A gym can run on memberships without offering classes. Members check in with staff at the Desk, and the limits on entry and payments are listed below.

See gym operations See the membership day Check the limits

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A staffed front desk with a member arriving and a main floor beyond

Run the day-to-day business

  • Enrollment and member records

    Review joining applications and keep contact details, family roles, and signed waivers with member records.

  • Plans and membership changes

    Set plans and prices. Review dates and amounts for changes, including pauses and discounts, and keep account credit with the payer.

  • Recurring card billing

    Recurring invoices follow each membership’s billing date. Collect card payments through your connected Stripe account and follow failed payments through recovery.

  • Classes and private sessions

    Manage class schedules, capacity, bookings, and waitlists. Publish instructor availability for members to book private sessions.

  • Member portal

    Members check their membership and bookings. Payers review invoices, update a card, and request a pause or cancellation for staff to decide.

  • Front desk visits

    Check eligibility and record arrivals for general gym visits or classes. A general visit needs no class booking.

  • Retail and stock

    Sell products through browser-card checkout, track stock by location, and process returns against the original receipt.

  • Staff responsibilities and follow-up

    Assign staff roles and location access. Give inquiries a follow-up owner, and hand member conversations to the staff handling them.

  • Owner review

    Review member requests and payment failures. Reports separate received payments from unpaid bills, with membership counts and CSV exports.

A membership day at the gym

A class booking is not needed for a general visit. Here is the work staff and members can handle around that visit.
The Desk at Example Studio shows Alex Chen eligible for Gym floor, with General visit selected and Not here. The Check in button is still available, so attendance has not been recorded.
Staffed check-in.

  1. Keep the contract clear

    Staff can see a membership's plan, payer, covered people, and dates. Owners set up plans and review pauses, plan changes, and cancellations with the affected charges in view.

  2. Follow a card payment

    Rovari creates an invoice for each recurring billing period. If a card fails, the payer sees the amount due and can add a new card. Adding a card does not pay the invoice. Rovari marks it paid when Stripe confirms a successful payment.

  3. Record the actual visit

    At the staffed Desk, choose General visit, check eligibility, and confirm one member's arrival or departure with the staff PIN. An ineligible arrival can be recorded as a denied attempt without granting entry. The visit record is separate from a booking or a payment attempt.

Follow the billing and access example

Check the fit before you move

A gym may need staffed visits now and unattended entry later. Review those requirements separately.

Where Rovari fits

Rovari fits a US gym that sells memberships, charges cards in US dollars through its connected Stripe account, and has staff at reception to handle arrivals. Staff can record general visits without setting up classes. If you run classes too, Rovari has scheduling and booking for them.

Requirements to raise early

Rovari does not control unattended doors. Its countertop check-in station needs staff supervision and an internet connection. Bank debit (ACH), cash checkout, and card-terminal hardware are not supported.

Questions gym operators ask

Do members need to book a class?
No. Staff can select General visit at the Desk when the member is eligible for open gym access. A booking does not count as physical attendance.
What happens when a renewal card fails?
The payer can see the invoice and add a new card. A failed payment does not restrict access during seven days of grace. If money is still overdue when grace ends, the people covered by that account may be ineligible, unless another membership grants access or your gym exempts them. Adding a card does not pay the invoice. Once Stripe confirms successful payment of everything overdue on the account, the restriction clears. Pauses, waivers, and other entry rules still apply.
Can we bring existing members?
An owner can check which member records a CSV file will bring in, fix flagged rows, and approve the import. Saved cards do not transfer; payers need to add a card. Check your export and the dates when each system will stop or start billing before deciding to switch.
Can a member enter after hours?
Rovari does not control an unattended door. If after-hours hardware access is essential, confirm a separate solution before considering Rovari for billing and membership work.
What will it cost?
Pricing and terms are not published yet. Review the software and card processing terms before committing to a move.
Read the switching guide Explore other business types

See how Rovari fits your gym

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