Memberships · 4 min read
How to write a membership pause policy members can follow
Write clear membership pause rules: qualifying reasons, time limits, costs, billing, and access. Give members and staff the same terms.
Practical guides for running memberships and classes
Each guide covers one operating decision and is written to be useful whether or not you use Rovari. Where Rovari handles the same work, a separate note at the end says how.
Families · 3 min read
Family memberships: record each adult's role separately
A family membership can involve several adults with different responsibilities. Keep a separate record of who pays, who may act for a child, and who may collect them.
Classes · 3 min read
Class capacity, waitlists, and late cancellations: rules members can predict
Set class capacity, waitlist size, booking windows, and cancellation deadlines so members know when they have a place and staff do not have to make exceptions at the door.
Switching · 5 min read
Switching membership software: what to export and check before you move
A practical checklist for moving members, billing dates, balances, and family records from one membership system to another, including the parts that usually cannot be moved.
Progression · 3 min read
Writing level requirements that staff apply consistently
For programs with levels, belts, or grades: define requirements as attendance, time, and assessments that any instructor can check, and keep the advancement decision with your staff.